Terms of Service

Last Updated: July 1, 2023

1. Introduction

Welcome to our consultation services platform. These Terms of Service ("Terms") govern your access to and use of our online and offline consultation services, including our website, mobile applications, and in-person sessions (collectively, the "Services") provided by Munich Consultation Services ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. We recommend that you read these Terms carefully before using our Services.

2. Service Description

We provide both online and offline professional consultation services in various fields including, but not limited to, business strategy, personal development, financial planning, career guidance, and technology consultation. Our consultations may be conducted through video conferencing, telephone calls, or in-person meetings at our office located at 7 Schillerstraße, Munich, Germany.

The specific nature, scope, and deliverables of our consultation services will be agreed upon between you and our consultants prior to the commencement of any services. We reserve the right to refuse service to anyone for any reason at any time.

3. User Accounts

To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

When creating an account, you must provide accurate, current, and complete information. You agree not to impersonate any person or entity or misrepresent your identity or affiliation with any person or entity. We reserve the right to disable any user account at any time in our sole discretion.

4. Booking and Cancellation Policy

Consultation sessions must be booked in advance through our website, by phone, or by email. Once a consultation is confirmed, you will receive a confirmation email with the details of your appointment.

If you need to cancel or reschedule a consultation, please provide at least 24 hours' notice. For cancellations made with less than 24 hours' notice, we reserve the right to charge a cancellation fee of up to 50% of the consultation fee. No-shows (failing to attend a scheduled consultation without prior notice) may be charged the full consultation fee.

We reserve the right to cancel or reschedule consultations due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer to reschedule or provide a full refund if applicable.

5. Fees and Payment

Our consultation fees vary depending on the type of service, duration, and consultant expertise. Current fees are available on our website or upon request. We reserve the right to change our fees at any time, but changes will not affect already confirmed bookings.

Payment is required at the time of booking for online consultations, and may be made by credit/debit card, bank transfer, or other payment methods specified on our website. For in-person consultations, payment may be made at the conclusion of the session unless otherwise agreed.

All payments are processed securely through third-party payment processors. We do not store your payment information on our servers. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

6. Intellectual Property

All content on our website and materials provided during consultations, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of Munich Consultation Services or its content suppliers and are protected by international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the materials provided during consultations for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website or provided during consultations, except as follows:

7. Confidentiality

We understand the sensitive nature of many consultations and are committed to maintaining the confidentiality of information shared during our sessions. However, please note that we cannot guarantee absolute confidentiality in all circumstances, particularly for online consultations where third-party communication platforms may be used.

You agree not to record any consultation session without our explicit written consent. Similarly, we will not record sessions without your consent, except in situations where recording is part of the agreed service (e.g., for training or review purposes).

We may be required by law to disclose information shared during consultations in certain circumstances, such as in response to a court order or if we believe disclosure is necessary to protect our rights or the safety of others.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will meet your requirements, achieve any particular results, be uninterrupted, timely, secure, or error-free, or that any errors will be corrected. Information obtained through our Services is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on our website or provided during consultations is at your own risk. We may update the content on our website from time to time, but its content is not necessarily complete or up-to-date.

9. Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Munich Consultation Services, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Termination

We may terminate or suspend your access to all or part of our Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of our Services or third parties, or for any other reason.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Germany, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Munich, Germany, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

13. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

It is your responsibility to check these Terms periodically for changes. We will provide notice of material changes to the Terms by posting a notice on our website or by sending an email to the email address specified in your account, if you have one.

These Terms are effective as of July 1, 2023.